Extending our support to more Australians

This year, we extended our partnerships with key superannuation fund partners including Cbus, IOOF and Aware Super. It is our privilege to continue to deliver on the insurance promise for these superannuation fund partners and to be there for their members when they need us most.

We were also added to the Approved Products List for AMP Financial Planning and MLC Advice in 2020, as well as reaffirming our partnerships with many other financial advice licensees. These partnerships enable us to work with more financial advisers to help protect the lives of even more Australians and their families.

Over the year, we also formed a new referral and servicing partnership between Lifebroker and iSelect. Through the partnership, Lifebroker will service iSelect’s existing life insurance customers, and any newly referred iSelect customers. Both businesses share a vision of helping consumers make informed decisions on choosing their life insurance.

Bringing TAL and Asteron Life together

In 2020, we made good progress on our integration of Asteron Life, with the majority of the integration program now complete. We expect to complete the remaining transitions by the end of 2021 and the joining of our people and capabilities enables us to further invest in our operating model and better service customers of both brands.

Future retirement solutions

We have been focused on developing future retirement solutions to support our superannuation fund partners and their members. This will continue to be a key element of our strategy going forward.